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Open dialogue benefits CEMEX and the community
We want to build stronger, long-term relationships with local communities.
In some locations, we have established committees composed of community representatives and CEMEX employees to identify and address relevant issues.
Our Ponce cement plant in Puerto Rico has established a liaison committee to listen to community concerns and agree on how to resolve them. The committee meets monthly and is open to all people from surrounding communities. Committee members include the site's director of operations and the environment, the community relations manager, and 15 community leaders.
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In response to concerns raised at committee meetings, we have installed new dust filters, re-paved nearby roads, and purchased a road-sweeping vehicle, which will directly benefit our neighbors. We use a quarterly newsletter to update the wider community on our progress against the commitments we make at the meetings and to communicate other relevant news suggested by community leaders.
Complaints from the community fell by more than 70% in 2006, showing that open dialogue brings benefits to our business and local communities alike.
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